Privacy, terms & accessibility.

Privacy Policy

Last updated: January 2026

LaunchSite Marketing LLC ("we," "us," "our") respects your privacy. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

• Contact information you submit through forms (name, email, phone, business name, message).
• Analytics data about how visitors use our site (pages visited, time on site, general location, device type). This data is privacy-friendly and is not used to track individuals across the web.
• Communications you send to us via email, text, or call.

How we use it

• To respond to your inquiries and provide services you've requested.
• To improve our website and understand how visitors interact with it.
• To fulfill our obligations under any agreements with clients.

What we don't do

• We don't sell your information to third parties.
• We don't share your contact details with marketing lists.
• We don't add you to recurring marketing emails without your permission.

Cookies

Our site uses minimal cookies for analytics. You can disable cookies in your browser settings without losing site functionality.

Analytics

We use Google Analytics to understand general website usage, such as which pages are visited most often and how visitors navigate the site. This information helps us improve clarity, usability, and overall site performance. We do not use analytics to personally identify visitors.

Third-party services

We may use third-party services for hosting, analytics, email, and payment processing. Each of these services has its own privacy policy. We choose providers that meet reasonable privacy and security standards.

Your rights

You can request a copy of the information we hold about you, ask us to delete it, or update inaccurate information. Contact us at Anthony@LaunchSiteMarketing.com and we'll handle the request within 30 days.

Data security

We take reasonable steps to protect the information you share with us, including secure platforms, password protection, and limiting unnecessary data collection. No online system is perfectly secure, but we handle your information with care and practical common sense.

Changes to this policy

If we make material changes to this policy, we'll update the "last updated" date above and notify clients with active agreements.

Contact

Questions about this policy? Email Anthony@LaunchSiteMarketing.com or call (805) 539-5796.

Terms & Conditions

Last updated: January 2026

These terms govern your use of LaunchSite Marketing's services. By engaging us, you agree to these terms.

Services

LaunchSite Marketing LLC provides custom website design and ongoing website services as outlined in our service plans (Landing Page, 5-Page Website, and buyout options). Full plan details are on our Services and Pricing pages.

Subscription plans

• Subscription plans include a 1-year minimum term, then continue month-to-month.
• You may cancel any time after the initial 1-year term with no penalty.
• Early termination during the initial 1-year term incurs an Early Termination Fee: $300 for the Landing plan or $800 for the 5-Page plan.
• Domain registration is billed at $30/year if we register a domain on your behalf.

Intellectual property (subscription)

On subscription plans, LaunchSite Marketing retains ownership of the website design system, layout structure, and licensed assets used to build the site. Your business retains ownership of all content you provide, including logos, photos, written copy, and business information. While your subscription is active, you receive full use of the website and its functionality.

Buyout option

You may purchase the website outright for $950 (Landing) or $3,200 (5-Page). Upon full payment, ownership of the site files is transferred to you. Ongoing hosting and support are offered separately.

Payment terms

• Payment is by credit card on file or ACH.
• Payments more than 5 days late may incur a $25 late fee.
• At 14 days overdue, we reserve the right to take down the site until the account is current.
• At 28 days overdue, services may be terminated until the account is resolved. If we registered or currently manage your domain on your behalf, we may temporarily retain administrative control until outstanding balances are settled.

Satisfaction guarantee

If you are not satisfied with the website during the early build process, we will work in good faith to resolve concerns or refund your initial payment and cancel the contract.

Scope of work

Each plan includes specific deliverables and "Unlimited Small Edits" as defined on our Services page. Work outside that scope (new pages, brand refreshes, complex new functionality, bulk uploads, large copywriting projects) is quoted separately.

Limitations

Some projects may fall outside our current service focus or technical scope. At this time, LaunchSite Marketing primarily works with small businesses and service-based companies, and does not currently offer large-scale e-commerce systems as a standard service.

Liability

LaunchSite Marketing's total liability for any claim relating to services is limited to the fees paid in the 12 months preceding the claim. We are not liable for indirect or consequential damages.

Termination

Either party may terminate the agreement under the conditions outlined above. Upon termination of a subscription plan, the website design system and hosting services are no longer provided. Clients retain ownership of all content they originally supplied. If we manage the domain name on your behalf, we will transfer it to your account upon request once any outstanding balances are resolved.

Governing law

These terms are governed by the laws of the State of Texas. Disputes will be handled in the appropriate courts of Comal County, Texas.

Changes to these terms

We may update these terms periodically. Material changes affecting active clients will be communicated directly.

Accessibility Statement

Last updated: January 2026

LaunchSite Marketing is committed to making our website usable by as many people as possible — including people with disabilities or those using assistive technology.

Our commitments

• We aim to meet or exceed WCAG 2.1 AA accessibility guidelines.
• We use semantic HTML and meaningful structure so screen readers can interpret content correctly.
• Color contrast on text and interactive elements is tested for readability.
• The site is keyboard-navigable, with visible focus states.
• Images include alt text where appropriate.
• The site is responsive from mobile screens up to large desktop displays.

Known limitations

Accessibility is an ongoing effort. If you encounter content on our site that's difficult to access — including third-party content we embed — please let us know so we can address it.

Client websites

We build client sites with accessibility in mind, including semantic HTML, alt text where provided, keyboard navigation, and reasonable color contrast. Specific accessibility certifications (such as WCAG audits) are available as add-on services and aren't part of the standard plan scope.

Feedback

If you experience an accessibility issue on our site, please contact Anthony@LaunchSiteMarketing.com or call (805) 539-5796. We aim to respond within 5 business days.